Lync 2010Īs a general guideline, to troubleshoot scenarios in which you experience poor audio or video quality in a Skype for Business Online conference, follow these steps:ĭetermine whether the computer is using a wired or wireless Internet connection.
In scenarios in which you experience poor audio quality, click the indicator to display possible reasons for the audio issue and to link to relevant resources. These conditions may include poor network connectivity, low-bandwidth network connections, or poor audio quality from a particular device. New indicators that are displayed in the conversation window tell you when conditions are present that may affect the quality of the voice or video call. In Lync 2010 and Lync 2013, you can use voice and video quality indicators to identify how well you're being heard or viewed. There are tools that you can use to determine the source of the issue. This causes the meeting or call to be unusable. When you try to connect to a Skype for Business Online (formerly Lync Online) conference or make a peer to peer call, the audio or video quality may be choppy, tinny, or delayed.
0 kommentar(er)
